Standard Twin Room
- 2 Single beds
- Heating
- Bathtub
- Air conditioning
Hotel · Cape Town · Western Cape
The Portswood Hotel
A 4-star stay in Cape Town’s V&A Waterfront, steps from Victoria Wharf and the Cape Wheel, with a pool, valet parking, and consistently warm service.
- Set in the V&A Waterfront, a short walk to the Cape Wheel (about 400 m)
- Outdoor swimming pool, fitness centre, and on-site restaurant
- Parking garage and valet parking on site
8.2
Great
735 reviews
Booking.com 8.2 · 735 reviews
About
The Portswood Hotel
The Portswood Hotel sits on Portswood Road in Cape Town's V&A Waterfront, an area filled with coffee shops, restaurants, and the giant Cape Wheel roughly 400 metres away. The 4-star property provides Wi-Fi throughout, a parking garage on site, and an outdoor swimming pool, along with a bureau de change and lift access.
Guests consistently point to the location as a highlight, noting it is safe for walking to Victoria Wharf, the shops, and the waterfront's many dining options. The staff are repeatedly praised for their friendliness and efficiency, with some remembering guests’ room numbers at breakfast.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
In brief
What works, what to weigh
+
Strengths
5 reasons to book- Waterfront location — Set in the V&A Waterfront, about 400 m from the Cape Wheel and within walking distance of Victoria Wharf, shops, and restaurants.
- Consistently praised staff — Guests highlight friendly, welcoming, and efficient service, from the door staff to the restaurant team.
- On-site parking and valet — A parking garage and valet parking are available, a convenience in a busy waterfront area.
- Good value for the area — Several guests note the price is reasonable given the location and quality, reflected in an 8.2 value score.
- Well-regarded dining — The on-site restaurant receives positive comments, with fresh food and a good breakfast spread.
–
Worth weighing
4 to weigh- Rooms can be small — Some guests find the rooms compact with limited storage, though acceptable for short stays.
- Narrow check-in window — Check-in is only from 14:00 to 16:00, which may be tight for some arrivals.
- No pets allowed — The hotel does not accommodate pets, which may limit options for travellers with animals.
- Early check-out time — Check-out ends at 10:00, which might be early for guests wanting a leisurely morning.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Standard Queen Room
- 1 King-size bed
- Heating
- Bathtub
- Air conditioning
Standard Double Room Disability Access
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
King Studio
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
King Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Deluxe Queen Room
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Room amenities
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
- Free toiletries
- Sink
- Electric kettle
- In-room breakfast
Food & Drink
- Restaurant
- Poolside snack bar
- Packed lunches
Pool & Outdoor
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
Entertainment
- Flat-screen TV
- AM/FM alarm clock
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Family
- Cots
- Babysitting/Child services
- Children's buffet
Other
- Carpeted floor
- Fitness centre
- Wind surfing
- Diving
- Hiking
- Cycling
- Golf course
- Fishing
- Toilet for disabled
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.2/10 from 735 reviews
Booking.com · 8.2 · 735 reviews
8.2Verified guest“The staff were pleasant and efficient, and the room was spacious and cleaned twice daily. Good value for money.”
8.2Verified guest“Very friendly and welcoming staff. At breakfast, they remembered our room number and allowed us to order hot selections alongside the cold buffet. The rooms were comfortable and well maintained, and the location at the V&A Waterfront meant we walked to dinner each night without needing a taxi.”
8.2Verified guest“I felt very welcome and well cared for throughout my stay. Special thanks to the doorman and all the staff who fetched my car, including Desmond. Please pass the picture to my special friend on the door – he is an asset to Portswood.”
8.2Verified guest“Great location in the V&A Waterfront, within safe walking distance to Victoria Wharf mall and all restaurants. By day we walked to the city centre and took a taxi back. A safe place to stay in Cape Town, with friendly staff and essentially nothing to complain about given the price level.”
8.2Verified guest“The hotel was very close to a safari that included breakfast, the Waterfront's best bars, shopping, and the new Springbok Experience and quay. Also close to Vovo Telo, where I had pastries on a rainy day.”
8.2Verified guest“Staff were welcoming and obliging. The location is perfect for access to local shopping and attractions. The valet parking service was very convenient, and room service was prompt.”
04 — Location
Getting around Cape Town
The property sits in Cape Town.
Waterfront: The hotel is set in the V&A Waterfront, a lively area with myriad coffee shops, restaurants, and the giant Cape Wheel about 400 metres away. Guests can safely walk to Victoria Wharf for shopping and dining.
Cape Town city centre: Some guests took a daytime walk to the city centre and returned by taxi, a feasible option from the hotel.
Portswood Road, Cape Town, Western Cape, South Africa
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-16:00
- Check-out
- By 07:00-10:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 101 rooms
06 — Questions
Frequently asked
Is parking available at The Portswood Hotel?
Yes, the hotel has a parking garage on site and also offers valet parking.
What are the check-in and check-out times?
Check-in is from 14:00 to 16:00, and check-out is from 07:00 to 10:00.
Are pets allowed at the hotel?
No, pets are not allowed at The Portswood Hotel.
Does the hotel have a swimming pool?
Yes, there is an outdoor swimming pool, along with a poolside snack bar and sun loungers.
What dining options are available?
The hotel has an on-site restaurant, offers in-room breakfast, and has a poolside snack bar. Guests have praised the breakfast spread and fresh food.
Is airport transfer available?
Yes, the hotel offers a paid airport shuttle service.
The bottom line
The Portswood Hotel earns its strong rating with a central V&A Waterfront location, friendly and efficient staff, and solid amenities like an outdoor pool and valet parking. While rooms can feel small and check-in hours are limited, the overall comfort and value make it a dependable choice for exploring Cape Town’s waterfront.
8.2Based on 735 guest reviews and an 8.2/10 rating
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